Buy “Belkin BE112230-08 12-Outlet Power Strip Surge Protector Home Audio & Theater” Online
I’m not a huge review writer, but this product and the support provided by Belkin warrants some comments. I originally purchased this around February 2012. The product failed within the first 30 days while being hooked up to my computer and a TV. There was no smoke or surge – it simply shut off and never turned on again. No fuses tripped within my home. .. something apparently just shorted out inside the unit. I did a simple exchange with amazon and received unit #2. This one worked until this week when the same thing happened. Powers down and never provides power again. I know amazon no longer will be able to aid me in the process but I know there is also a manufacture warranty. I visit and find the warranty page. They have a process similar to Amazon which allows them to ship you the new product, then you return the defective one to them once the new one is received. I’m thinking this is great. .. nice and easy like amazon. So I type in the model number (BE-112234-10), select defective product, and click next. At this point it wants my shipping and billing information. I understand they will want they billing details as they need to have someone to charge in the event I do not return the product. . okay, no problem. So far there has been no mention about how shipping charges are covered (both return shipping and new product shipping). This is obviously a huge part of the equation for a $25. 00 product and I assume it will be covered eventually once they provide some actual dollar figures about what I will be charged if I don’t return the bad one. So I click next after filling in my shipping/billing details. .. and. .. Surprise! You have been charged $64. 99+ tax for a total of $69. 80. It allows me to print a shipping label which is basically just their address and nothing is prepaid. So now I am annoyed. They have charged me $70 dollars and I have to pay to ship the item back. They couldn’t highlight EITHER of those two points before charging me?So I check my email for an order number so I can contact them to get this straightened out. No email. Fantastic. No record of a transaction except them telling me I’m getting charged. So I contact CitiBank (my credit card) to notify them of a probable dispute at this point. .. and they tell me the actual charge was $80. 30. So not only did Belkin deceptively charge my credit card but they charged it for more than the stated amount. I am assuming the extra is for the shipping to send me the new one. So they want me to pay $10 dollars to ship the product to them, $10 dollars to ship me a new one. .. wait. .. the math is starting to fail here. This product varies from $18 to $25 here on Amazon. Anyway, short version: product failed twice (which to me warrants the one star review alone), Belkin customer service then provides the trifecta of failure. I’d buy a new one from amazon but at this point I don’t really want to give Belkin even a dollar. **Review update 1 month later -After my initial issue, I emailed Belkin support to notify them of the issue and request the order cancelled. Five days later I received a response that appeared to be written by an actual person (versus an automated reply) that stated”Thank you for contacting Belkin Technical Support. In response to your query, I understand that you have experienced issues while filling the replacement form, you have been charged $69. 80 for the replacement and $20 for the shipment. I apologize for the inconvenience caused. I will certainly help you with this. It seems that you have been charged $20. 00 for shipment and you haven’t received about the status of your order. I do understand how you feel from your end. Please call our customer support department during business hours”So that was great. I try to call their customer service. Excessive hold times killed my lunch hour so I give up and instead notify UPS that I am refusing delivery of the package. So they reroute the shipment back to Belkin. I assume all is well – until today. .. a month later. . They charged me again. No words. I never received anything and tracking shows it was returned to their docks almost a month ago, yet they charge me. How is this a major company. Check it out!
Surge Protection For Up To 12 Devices 12 surge-protected outlets with 3940-Joule energy rating Protection for Cable Box/Satellite and Telephone/Fax Oversized Metal Oxide Varistors (MOVs) absorb excess electricity Space-Saving Design with Right Angle Plug The right angle plug features a low profile that fits easily in tight spaces and behind furniture. Protects Against Spikes and Fluctuations Intelligent circuitry with built-in voltage sensing detects and responds to your device’s power needs, while safety features ensure that your devices are protected. Reduced Electromagnetic Interference The essential power filtration on this surge protector reduces electromagnetic interference (EMI) and radio frequency interference (RFI) to block unwanted line noise Indicators Show When You’re Protected The “Protected” indicator light turns green to let you know that your equipment is secure, while the “Not-Grounded” indicator light turns red to warn you when your outlet is not properly grounded. Heavy-Duty Eight-Foot Power Cord Its heavy-duty design helps protect the cord from damage and ensures optimal power flow to your devices. Blockspace Outlets for Larger Adapters With six regular outlets and six BlockSpace outlets, the Belkin Surge Protector can accommodate larger power adapters, like oversized printer and charger plugs, without blocking the other outlets. Lifetime Product and Connected Equipment Warranties* This surge protector comes with a Lifetime Product Warranty and a Connected Equipment Warranty. *Conditions Apply. For more details visit the website.
Belkin BE112230-08 12-Outlet Power Strip Surge Protector Review
Disappointed that this offers little to no protection. ..only plus is 8 outlets on a switch. The one i have allow numerous plugs to melt into it without shutting off. … -Read Reviews-
12-outlet surge protector with 8-foot cord ideal for high-end home and professional workstations
Continuous duty electrical rating: 15A/125V/1875W
Outlets include sliding safety covers; detachable cord-management clip for cable organization. The right-angle plug keeps cord close to the wall
3940 joule energy rating. This surge protector is built to protect professional workstations, laser printers, telephones, home-theater systems, and everyday household electronics. While it is recommended for heavy duty devices, it can also be used to protect other household electronics as well without problem.
Belkin Lifetime Warranty and $300,000 Connected Equipment Warranty
I bought this product last year from Amazon for a home theater system based on the largely favorable reviews. Two weeks ago lightning hit a tree near the house, traveled down the trunk and entered the house wiring. We had a JBL Home Theater System (7 speakers + subwoofer), a Panasonic Blu-ray player, and a Pioneer receiver, all new, plugged into our Belkin surge protector. It was grounded and operating properly according to its lights. Nevertheless, all components were damaged beyond use. All of this prompted me to do some research. The real news: none of Belkin’s products, or other similar surge protectors, can protect electronic equipment during a catastrophic surge, such as that caused by a close lightning strike. They just aren’t designed to do that. For them to have a chance to do their job, you need a whole house surge protector wired into your exterior electrical service (where the meter is and the power enters your house from the grid). Such a protector, properly connected by an electrician, will dissipate 85-90% of the initial surge from a lightning strike, and allow a Belkin-type protector, if good enough, to do its intended job. Belkin doesn’t tell you that, but leads you to believe that it doesn’t matter, because they give you a “$200,000 Connected Equipment Warranty” for this model. So you’re still okay after a lightning strike that fries your expensive equipment, right? Wrong!If you read the fine print on the warranty claim form, you are screwed from the minute you depend on Belkin for protection. First, they require you to mail them your surge protector, at your expense. Once it is out of your hands, and in theirs, you have no control over what they may claim about whether it did its job or was properly installed. They demand to know if you have renter’s or homeowners insurance, and if so, what your deductible is (meaning, they’ll only pay the deductible at most); whether you’ve filed a claim and if so, what the claim number is and who the insurance agent is with contact information; if you haven’t filed a claim, the reason for your failure to do (meaning, if you don’t care enough about your stuff to file an insurance claim, you’re sure not going to see a penny from us). And now, the kicker: they reserve the right to have you mail them all of the equipment you are claiming is damaged–at YOUR expense and with ABSOLUTELY NO GUARANTEE that either you’ll get it back or that they’ll give you one red cent even after they receive your damaged equipment. And if they do deny your claim after all of this, your only resort is to sue them, and the amount of damages claimed may exceed the limits for small claims court in your state (meaning you’ll have to hire a lawyer–have you priced one lately?) This is absolutely nothing but a SCAM based on false advertising, designed to give the consumer a false sense of security. Belkin might as well be located in remote Siberia and have no financial assets. I seriously doubt that the company has EVER paid a claim under their so-called warranty. Do yourself a favor. First, get yourself a whole-house surge protector, and then, protect all of your electronic equipment (including appliances) with appropriately scaled surge protectors from Monoprice. Their quality is well-known, their prices the lowest for the amount of protection you receive, their advertising largely word-of-mouth, and they make no ridiculous claims about what their products can’t possibly do in order to lure you to waste your money.